– Our balloon arrangements must be ordered at least 1 week in advance, if you want from one day to the next you must confirm availability.
– Helium gas is not flammable, it must be taken into consideration that when helium balloons are put in the cold, the gas particles are compressed and the balloons automatically deflate this is a natural process, when they get warm they will return to their natural state.
– When the balloons are placed directly in the sun, the latex or metallic material boils and explodes.
– Do not leave the bouquet or decoration in the car since the heat, the steam, causes it to deflate or explode.
– All our bouquets are made the same day as the surprise, to longer duration of the balloons.
– The latex balloons with helium last approx. 8 hours, we guarantee its durability for a maximum of 48 hours. Microfoil balloons or metallic will last more than 7 days, depending on weather conditions and deal.
– When the balloons deflate or burst they must be discarded. Keep the waste away from children and pets, as they can drown.
– Microfoil balloons can be transmitters of electricity. please avoid dropping them or bringing them close to power lines.
– You must indicate if the person to be surprised is allergic to latex, to avoid material in the decoration.
– If you move the decoration from one place to another, it is your responsibility.
– The client must provide all corresponding information for the preparation of your decoration or Bouquet colors, design, personalized balloons, age, name, and reason (birthday, love, baptism, communion, happy day…)
– In case of cancellation of the service, only 50% of the amount paid will be refunded.
– To be successful in its decoration or arrangement, everything must be fulfilled as soon as possible. exposed.
Withdrawal or shipping policies
If you choose to pick up your arrangement or decoration at our facilities, you must take into account the following:
– Provide the full name and contact telephone number of the person who will collect the arrangement on the day and within the established time range.
– The person who picks up the arrangement should know that some of our Balloon arrangements are large for which you must have a LARGE and unoccupied car to pick up, with the backs of the chairs down to be able to introduce the arrangement without damage, as balloons may burst or accessories may become unstuck. Pickup by SUV, Minivan, Hatchback or Touring is recommended.
– PAOS PARTY BALLOONS is not responsible for damage during transportation, for the handling and final result in which your Bouquet may arrive or decor.
If you choose to shipping:
– We do not have a fixed delivery time. You just have to choose if you want the morning shift from 7:00 a.m. to 12:00 p.m. or late at night from 2:00 p.m. to 8:00 p.m. not we can indicate an estimated delivery time, it would be in the course of the corresponding time you have chosen. (if you need an exact time for work, please notify us to reach an agreement) if the scheduled delivery will be made at the agreed time.
– The shipment will have an additional cost which will be calculated at the moment you send us the address, if your decoration has furniture, the double trip will be calculated to carry and search. If you give us an address by mistake an additional charge will be issued.